Frequently Asked Questions 

What type of mask should you use for protection against the coronavirus disease? 

Face masks such as N95, KN95, Surgical masks, or any clothing masks can be worn for protection from the coronavirus disease. 

What is a N95 Mask? 

N95 face mask is a respirator that is designed and created in multiple layers, effective to filter out 95% particles up to the size PM2.5. It helps to reduce exposure and infection caused by viral and bacterial contaminants, airborne particles, pollutants, water droplets and other germ carrying particles. 

What is a KN95 face mask? 

A KN95 respirator mask is a respiratory protective device that offers filtration efficiency 95% to airborne particlesbacteria, and viruses and provides good protection against infection. This face mask is made in China and works just like the N95 masks. 

How N95 and KN95 masks help protect against coronavirus? 

Both N95 and KN95 masks are highly effective, made up of multiple layers, and are used to reduce the contamination of viruses and bacteria, airborne particles, and respiratory droplets. These face masks are rated to capture and filter out 95% of 0.3-micron particles. 

What is the Difference Between N95 and KN95 Mask? 

Both of these masks are similar in design, functions, and efficiency, the only difference is that N95 is the U.S. standard, and the KN95 is the China standard GB2626-2006.  

When to wear N95 and KN95 face mask? 

N95 and KN95 respirators masks should be used whenever you are going out of your house for any purpose or when you are around people with symptoms. N95 and KN95 face masks are effective in reducing the risk of contamination from tiny particles and are much more efficient than surgical masksWhile other face-covering masks can be effective in protecting from large particles. 

Are face masks safe to wear and approved? 

Yes, our N95 face masks are NIOSH approved and can be used safely, whenever you are around people, at the workplaceor in a public place where difficult to maintain physical distancing. KN95 masks are approved by the government to be used by the public across the US. 

With 95% filtering efficiency rate, can 5% particles enter through the mask? 

Both N95 and KN95 respirators masks are designed with filtration efficiency up to 95% of tiny particles (0.1 to 0.3 micron). However, the way the mask fits on the face and how tight it is to not leave any gaps defines its efficiency. For higher safety and security against health hazards and to limit the exposure to contaminantsyou must ensure to wear face masks in the right way as per the proper guidelines suggested by medical experts or authorities. 

Are your N95 respirators mask NIOSH approved? 

Yes, our N95 respirators masks are approved by NIOSH. 

How long can we wear a single N95 and KN95 face mask? 

N95 and KN95 masks are not meant to be reused. As per efficient use standard, the masks must be discarded after about 8 hours of usage or after it has become contaminated. You can re-use the masks if there is no contamination with respiratory or nasal secretions, blood, bodily fluids, and limited contact with surfaces. Cloth face coverings mask can be re-used but after washing it soap/ detergent and hot water.  

Where to buy face masks online? 

You can buy face masks such as N95, KN95, Cloth Masks including PPE kits from our online site CoCareBox. We also provide a comprehensive range of disposable face masks, face shields, gloves, hand sanitizers, NIOSH approved face mask in bulk.   

How Surgical Masks are different from Respirator masks? 

Surgical masks are used to stop the transmission of respiratory droplets, viruses, dust particles, pollutants, and any airborne infectious germs from reaching other people. But respiratory protective mask is designed to filter at least 95% of 0.3-micron tiny particles and fit very closely to the face. In the U.S., both surgical and respirator masks are approved by NIOSH. 

How do face Shieldprotect against Covid-19? 

Face shields are comfortable and efficient to protect against the Covid-19 as it creates a barrier between the face and other external factors. However to get maximum use efficiency from face shields these must be used with face masks as an added layer of protection. 

Can we re-use your N95, KN95, and other face masks? 

Yes, we can re-use N95, KN95, and other face masks if there is no contamination. All face masks are recommended to be used only for 6-8 hours only and should be dispose immediately. It can be used as an extra layer of protection, intended to cover the entire face from sprays, chemicals, droplets, airborne particles, and viral contaminants. 

What is the proper way to wear and remove face masks? 

While wearing or removing masks, don’t touch the mask from the inner part, always remove it taking the strap off at the back,  and make sure your hands are washed or sanitized properly. 

How to properly dispose of face masks and gloves? 

Everyone should always dispose of face masks and gloves in the dustbin and wash your hands afterward immediately. The C.D.C. and medical authorities have advised some guidelines on how to dispose of the mask, you should check them thoroughly.  

What are N95 masks made from? 

N95 masks are US standards made from synthetic plastic fibres. 

What are the different types of face mask options you have? 

Yes, we have variety of designed masks for different face shapes and sizes. As adults mask doesn’t fit children’s faces, so we are also providing masks for children, that fits their face effectively. 

Are you providing reusable masks for adults and children? 

Yes, we have non-medical face masks available for adults and children, which can be reusable. 

Can I Order Face Masks in bulk? 

Yes, we are accepting face mask’s order in bulk. You need to visit our site and order the face masks in wholesale.  

Can ordered products be cancelled and refunded? 

Due to the Covid-19 pandemic, we are not offering any refund, exchange, and cancellation policyThe demand for these masks is high and it is not convenient for us to re-process orders to provide to our customers. 

How long will it take to deliver my product? 

Once, we accept your order, it will be dispatched to your registered address within 1 to 2 business days.


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